Privacy Policy
Last Updated: 8/24/2025
Elite Claims Adjusting & Appraisal Services and Elite Roof Inspections (“Elite,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with us online, or use our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide: When you complete forms, request a consultation, subscribe to updates, or otherwise opt in, we may collect your name, email address, phone number, and other details you voluntarily provide.
Automatically Collected Information: We may collect information about how you use our site, such as your IP address, browser type, device information, and pages visited.
Tracking & Cookies: Our website uses cookies, tracking pixels, and similar technologies to measure performance, improve functionality, and deliver relevant advertising.
2. How We Use Your Information
We use the information we collect to:
Provide, improve, and personalize our services.
Respond to inquiries and deliver requested information.
Send updates, marketing messages, and promotional offers (only if you have opted in).
Analyze website performance and user behavior through analytics tools.
Deliver targeted advertising through platforms such as Meta (Facebook/Instagram), Google, and others using cookies and tracking pixels.
3. Sharing Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
With Service Providers: Third-party vendors who help us operate our website, run marketing campaigns, or provide analytics services.
For Legal Reasons: If required to comply with applicable laws, regulations, legal processes, or government requests.
With Your Consent: When you give us explicit permission.
4. Marketing, Tracking Pixels & Advertising
We use third-party tools (such as Meta Pixel, Google Analytics, and similar platforms) to track website activity and serve ads that are more relevant to you.
These tools may collect information about your visits to our site and other websites to provide personalized advertising.
You may see Elite ads on Facebook, Instagram, or other platforms after visiting our website (“retargeting”).
You can opt out of targeted advertising by adjusting your privacy settings on these platforms or visiting industry opt-out tools (such as the Digital Advertising Alliance at optout.aboutads.info).
5. Your Privacy Choices
Opt-Out of Marketing: You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Please note that some features of the website may not function properly without cookies.
Do Not Track Signals: Our website does not currently respond to “Do Not Track” signals.
6. Data Security
We take reasonable measures to protect the information you provide from unauthorized access, use, or disclosure. However, no system can guarantee complete security.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Children’s Privacy
Our website and services are not directed at children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the page. We encourage you to review this page regularly for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Elite Claims Adjusting & Appraisal Services / Elite Roof Inspections
E-mail: eliteclaims@elite-claim.com
Phone: 813-601-6260